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New Netspend App: An Enhanced Mobile Experience

You may have recently seen a notification in your app or an email from us about an important update. We're excited to announce that a new and improved Netspend app is now available for you to download!

The version of the app you’re currently using will no longer be supported, so we’ve built a new experience to better serve you. This post will walk you through what’s changing and how to make a smooth transition.

Familiar features in an enhanced, updated experience

Our goal was to create a mobile app that makes managing your money simple. The new Netspend app features a cleaner, easier-to-use design.

When you update, you will:

  • Enjoy a refreshed and streamlined user interface, built with a clean design for straightforward navigation.
  • Benefit from an experience that's designed for quick and direct access to your account details.
  • Take advantage of updated security features.

Of course, you can still perform all your essential tasks, like checking your balances on the go , finding Reload Locations1, and accessing your virtual card2 for safe online shopping.

How do I get the new Netspend app?

To continue managing your money, you’ll need to download the new app. The process is simple:

  1. Visit the app store on your mobile device.
  2. Search for Netspend (on the Apple App Store or on Google Play Store)
  3. Download it and log in with your current username and password.
  4. Once you’re logged into the new app, you can delete the old app from your device.

Thank you for being a valued Netspend customer. We’re excited for you to experience the new app and continue to provide you with convenient ways to manage your finances. Download the new app from your app store to get started!