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Frequently Asked Questions

When will the funds be debited from the account during a bank transfer?

This depends on whether it is an Outbound or Inbound Transfer. 

  • Outbound Transfer: Once you submit the transfer request, a pending transaction will appear in the transaction screen with the following: Memo: Debit [$] bank transfer to bank account ending in XXXX ($ Fee).
  • Inbound Transfer: Funds are debited from the external bank account a couple of business days following the transfer, depending on the financial institution.

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