Frequently Asked Questions

Choose from several ways to add money to your Netspend Card. (Some methods may not be available for all programs, log in the Online Account Center or mobile app. to see which methods are available.)

Direct Deposit: Direct Deposit is one of the most convenient ways to add your paycheck or government benefits check. 

Reload Network Locations: There are more than 130,000 convenient locations in the U.S. where you can load money. Our Reload Center locator helps you find the lowest cost locations nearest you. A fee may be assessed by reload location and may vary from location to location. 

Bank Transfers: Add money from virtually any U.S.-issued bank account. If you have a checking or savings account or a bank debit card, use it to add money. A fee may be assessed for the use of this feature. 

Debit Card Transfers: Add money from a personal debit card to fund your Netspend Account. You will also have the option of pushing money from your Netspend Card to your external debit card. You can link up to 3 external debit cards to your profile. Fees and limits apply.

Western Union Money Transfers®: A Western Union Money Transfer® transaction allows you to send or receive money with your friends and family using the Western Union® agent network. Fees, terms, and conditions apply. 

Send or Receive Money: You can receive money from friends, family, or anyone else as long as they have a Card Account. Simply give them your FlashPay ID, and they can use the “Send Money” option under “Move Money” to transfer funds. The FlashPay ID is a unique number to identify a recipient for sending money. You can find your FlashPay ID at the top of the menu in the Online Account Center/mobile app. 

PayPal Transfers: Transfer money from your PayPal account to your Netspend Account at no cost. Your money is generally available in 2-3 business days. Terms and restrictions apply. 

Tax Refunds: You can have the IRS electronically deposit your refund directly to your Netspend Account.