Frequently Asked Questions

Virtual accounts/cards allow you to make purchases or pay bills online with the funds in your account without sharing your physical card number.

• Each virtual account consists of a 16-digit account number, a 3-digit security code, and an expiration date. 
• Virtual accounts have a 1-year expiration date.
• You can create up to 6 (or six) virtual accounts at a time and close them at any time. 
• Other fees, limits, and terms and conditions apply as they do for your Account

After your identity has been verified and you have activated your personalized card, creating a virtual account is simple.  Click “Card Settings” (you will need to login to your Account) and “Add a Virtual account” and follow the instructions.